Fix issue with encoding extended characters when we email in a task
Step 1
Click the orange "File" tab in the top left corner of the Outlook 2010 window and click "Options" on the pull-down menu. A new window titled "Outlook Options" appears.
Step 2
Click the "Advanced" heading on the left side of the window and then scroll to the "International Options" heading near the bottom.
Step 3
Place a check in the box labeled "Automatically select encoding for outgoing messages" and click "Unicode (UTF-8)" on the drop-down menu.
Step 4
Place a check in the box labeled "Allow UTF-8 support for the mailto: protocol."
Step 5
Click "OK."